Every year, the institution of National Customer Service Week is, for us at Cityzen, an opportunity to promote the concept of Customer Service by offering our customers, free of charge, services and products that make urban mobility hassle-free.

This is the 6th year in a row that we participate with actions to reward our customers! Every day, on Cityzen social media (Facebook, Instagram), we run competitions aimed at promoting the sustainable mobility, the conscious choice for road safety and the proper vehicle maintenance.

Our giveaway prizes are:

• 3 sets of windscreen wipers and 1 headlight cleaning service from CarGlass
• a 6-month subscription for an electric scooter by Kineo
• a helmet by Kineo
• 5 fuel gift vouchers by Elin
• 4 prepaid electric car charging cards
• free of charge Parking, interior & exterior car wash & biological car cleaning

In addition, during National Customer Service Week, we are reminding all our customers to give us their feedback on the customer service they receive by using our car park rating devices (NPS) or by completing our customer satisfaction survey, through our application, Cityzen App.

Our vision at Cityzen is to make people moving around the city easier, more comfortable, more pleasant and environmentally friendly transforming our parking areas to mobility hubs.